Customer Service Training

 # How To Launch 1. Launch VirtualSpeech app via ClassVR Portal, or student launches it via ClassVR launcher on headset 1. Student enters username and VR code 1. Student navigates to module - e.g. Learning a Speech 1. Student completes exercises # How To View Student Analytics 1. Log into VirtualSpeech website 1. Results can be viewed based on the name the student entered FOR SETUP INSTRUCTIONS PLEASE SEE OUR TRAINING VIDEOS HERE - LINK # Preview Video  Customer Service Training Practice your customer service skills with AI in a range of scenarios, from dealing with angry customers to billing issues. Customer Service Training https://virtualspeech.com/practice/customer-service About the Exercise Practice customer service situations with AI-powered avatars, including: Angry Customer Disappointed Customer Delivery Issue Billing Issue After the customer service interaction, you'll receive feedback on how you did, including areas you need to work on. A person sitting in a chair AI-generated content may be incorrect., Picture Topics covered Problem solving Active listening Clear communication Patience Accessibility The customer service scenarios can be accessed from your web browser, no installation or download is required. You can also access the scenarios from virtual reality, if you have a VR headset. Virtual Reality Desktop PC/Laptop Exercise Features AI-powered avatars Feedback on performance Difficulty levels